Shipping Policy

This shipping policy applies to all orders placed on wootk.shop by Shenzhen Xuche Information Co., Ltd.

Processing Time Orders will be processed within 1–2 business days after payment confirmation. Processing time excludes weekends and public holidays in China.
Shipping & Delivery Time After handing packages over to logistics carriers, standard shipping normally takes 7–20 business days to arrive, depending on destination country, customs clearance and local postal efficiency. Shipping time is an estimated value and not a guaranteed delivery date.
Shipping Fee Shipping cost will be clearly shown on the checkout page before you complete payment. Free shipping may be available for orders that meet the minimum spending threshold marked on our store.
Customs & Import Duty Buyers are responsible for any local import tax, customs duty or customs clearance fees required by your country. We cannot predict or cover these charges.
Shipment Tracking Once shipped, we will send a tracking number to your registered email. You can track your parcel status online.
Undeliverable Packages If parcels are returned to us due to wrong address, failed delivery or recipient rejection, buyers will bear the round-trip shipping cost.

Contact email for shipping questions: support@wootk.shop

Last Updated: October 28, 2026