Privacy Policy

This Privacy Policy explains how Shenzhen Xuche Information Co., Ltd., operator of wootk.shop, collects, uses, stores and protects your personal information.

Data Controller
The data controller of your personal information is Shenzhen Xuxin Information Co., Ltd.
Address:Room 1210, No.2, Xidi 3rd Lane, Huaqiao New Village, Mabu Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, 518102, China
Contact: support@wootk.shop

Information We Collect
We collect information you actively submit when ordering or contacting us: your name, delivery address, email address, phone number, order records. We may also automatically collect non-personal data such as browser type, IP address and website access logs for website optimization, analytics and fraud prevention.

How We Use Your Data
We use your personal data only to process your order, arrange shipment, send order updates, reply to after-sales messages, and provide customer service. We will NOT sell, rent or trade your personal information to unrelated third parties for marketing purposes without your explicit consent.

Data Sharing
We may share your necessary personal information only with trusted service providers when required to fulfill your order and operate our website. All such third parties are bound by confidentiality obligations and may only use your data for the agreed purposes.

Data Retention
We retain your order and transaction records for the period required by applicable law. We will delete or anonymize your personal data when it is no longer needed.

Data Security
We adopt industry-standard technical measures to protect your personal data. However, no internet transmission system can guarantee 100% security.

Your Rights
You may contact support@wootk.shop to request access, correction, export or deletion of your personal data stored in our system.

Cookies
Our website uses cookies. Necessary cookies are required for the website to work normally. Non-essential cookies include analytics and marketing cookies. You can manage or reject non-essential cookies via our cookie consent banner.

Policy Update
We may update this privacy policy. Changes will be published on this page.

Effective Date: October 30, 2026
Last Updated: October 30, 2026